Last updated: 2 April 2026
Victoria Kitchens (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and share personal data when you visit our website, contact us, request a brochure, book an appointment, interact with us on social media, or otherwise engage with us online or offline.
This policy applies to https://victoriakitchens.co.uk and to enquiries and communications relating to our business.
Victoria Kitchens is the data controller for the personal data collected through this website and through our related business communications.
If you have any questions about this Privacy Policy or how we use your personal data, you can contact us at:
Victoria Kitchens
Phone: 020 8933 5133
Email: sales@victoriakitchens.co.uk
We may collect and process the following personal data:
We collect personal data:
We use your personal data to:
We do not use your personal data for purposes that are incompatible with those described in this policy.
Under UK data protection law, we must have a valid lawful basis for using your personal data. Depending on how you interact with us, we rely on one or more of the following lawful bases:
We use the personal data you provide to respond to your enquiry, send requested information, and discuss your project. Our lawful basis is taking steps at your request before entering into a contract and, where applicable, our legitimate interests in managing customer enquiries and running our business.
We use personal data to communicate with you about your enquiry, project, appointment, or related customer service matters. Our lawful basis is contract, where processing is necessary to provide our services, and our legitimate interests in administering our business and maintaining customer relationships.
Where enabled, we use analytics and similar tools to understand how visitors use our website and to improve website performance and user experience. Our lawful basis is consent for non-essential cookies and similar technologies.
We may process technical data, such as IP address and device-related information, to protect our website, prevent misuse, and support spam prevention and security tools such as reCAPTCHA. Our lawful basis is our legitimate interests in keeping our website secure and functioning properly.
We use personal data provided through social media interactions to respond to messages, manage enquiries, communicate with prospective and existing customers, monitor engagement, and maintain our online presence. Our lawful basis is our legitimate interests in promoting our business, managing customer relationships, and responding to enquiries.
We may process personal data where necessary to comply with legal obligations, including record-keeping, responding to lawful requests, and protecting our legal rights.
Our website uses cookies and similar technologies to help the site function properly, understand website usage, and improve performance.
These may include:
Where required by law, we ask for your consent before setting non-essential cookies.
You can manage your preferences through our cookie banner or browser settings. For more information, please see our Cookie Policy.
We may use third-party providers to support our website and business operations. These may include services such as website hosting providers, Fluent Forms, spam prevention or security tools such as reCAPTCHA, analytics providers such as Google Analytics, social media platforms, and embedded maps, videos or social content where used.
These providers may process personal data on our behalf where necessary to provide their services.
We use social media platforms including LinkedIn, Instagram, Facebook, Pinterest, YouTube and TikTok to share updates, promote our services, showcase our work, and communicate with customers and prospective customers.
If you contact us through social media, comment on our content, send us a message, or otherwise interact with us on these platforms, we may process your name, username, profile information, message content, and any other information you choose to share with us.
We use this information to respond to enquiries, communicate with you, monitor engagement, improve our content, and maintain our online presence. Our lawful basis for this processing is our legitimate interests in marketing our services, managing our brand presence, and responding to customer enquiries.
Please note that these platforms process personal data under their own privacy policies and terms. We are not responsible for the privacy practices of those third-party platforms, and we encourage you to review their privacy policies before interacting with us through those services.
We do not sell your personal data.
We may share personal data with trusted third parties where necessary, including:
We only share personal data where there is a valid reason to do so.
Some of our third-party service providers may process personal data outside the UK.
Where personal data is transferred internationally, we take steps to ensure appropriate safeguards are in place where required by law.
We keep personal data only for as long as necessary for the purposes for which it was collected, including to meet legal, accounting or reporting requirements.
Typical retention periods may include:
We may retain information for longer where required by law or where necessary to establish, exercise or defend legal claims.
Depending on the circumstances, you may have the right to:
To exercise any of these rights, please contact us at sales@victoriakitchens.co.uk.
If you are unhappy with how we handle your personal data, please contact us first and we will try to resolve your concern.
You also have the right to complain to the Information Commissioner’s Office (ICO), which is the UK supervisory authority for data protection issues. Further information about making a complaint is available on the ICO website.
We take appropriate technical and organisational measures to help protect personal data against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of transmitting data over the internet or storing it electronically is completely secure, and we cannot guarantee absolute security.
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to read their privacy policies before providing personal data to them.
Our website is not intended for children, and we do not knowingly collect personal data from children through this website.
We may update this Privacy Policy from time to time. Any changes will be posted on this page together with the updated revision date.
If you have any questions about this Privacy Policy or how we use your personal data, please contact:
Victoria Kitchens
Email: sales@victoriakitchens.co.uk
Phone: 020 8933 5133
